We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive in your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 6 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time (45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Received the parcel quickly. The courier delivered to the door. I did not go into details, we will collect at the holiday, but everything that i saw, i liked it very much. Lots of details, signs, palm trees and beautiful two cars. How to collect, i will add a review
Got in less than a month, brought the courier to work, packed in a foam box, all the whole, until collected, but looks dignified
I get everything ok
Just super!!!! Everyone is happy!!!
Delivery is just lightning-fast, the courier brought directly to the apartment)) bought for a gift, so until she collected, the cars checked-they work, the completeness also did not check, it seems there is no instruction and i will suffer later (after i give and collect i will add a review and post a photo)
I ordered 16.04 came 29.05 a good designer, cars with 1 battery... Folds easily
WELL PACKAGED PRODUCT ARRIVED IN PERFEITS CONDITION EXCELLENT SELLER!
They didn't send it to me, but i got my money back.
Everything is fine. Only bad drawing for assembly.
Very good, good quality, got it right, no problem.
one of the cars run in the otger site...with his back....
Sent quickly, but went 3.1 days long. Everything's fine inside.
I bought it for a gift and i find it fatal that i don't carry instructions and that it's all mixed in one cork box. The truth that as a gift has "bad looks" i'll still give it to you and comment once you used it. The shipment has been very fast. aaaa
Everything is fine, the whole came! Packing is excellent, strong! The store sent quickly, and came quickly! Courier to the apartment company sdek brought the parcel. Thank you very much! Recommend seller and product!
Thank you! Delivery right to home! The child is happy!