Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cheaphomestuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***r –
Заказ пришёл в Питер через 3 дня! Спасибо, пошли летать))
D***k –
товар заказал из россии отпровляли в течении недели(((дней 5 шло все отслеживалось)) качество хорошое !!!с телефоном соединился момент время в полете пока не знаю но буду заказывать дополнительные акуммы!!!
L***o –
Дрон шел почти месяц, однако дней 10 этого времени ушло на переписку с продавцом перед отправкой, некоторые уточнения. Муж и сын в восторге! Видео довольно не плохие делает за такую цену, управлять им легко, однако одной батареи хватает на 5 минут полета со съемкой. продавца рекомендую
J***z –
A falta de probarlo, tiene muy buena pinta, como juguete no estará mal y eso de que lleve al menos una camara incorporada le da su cierta gracia. Ahora a ver que tal se comporta y si es medianamente estable, pero el primer vistazo es bueno
C***r –
배송은 열흘정도만에받았습니다 가격대비 좋은상품입니다 추가 배터리 구입창이 없어 아쉽습니다
W***o –
llegó rápido y en buen estado al parecer, apenas lo probaré gracias
A***o –
Заказывал несколько штук. Изначально дали неправильный трек для отслеживания ( особенности отправки, заказываю не первый раз ) позднее я написал продавцу и он отправил верный. Доставили менее чем за три недели. По качеству лучшие из бюджетных дронов. Камера очень слабенькая, зато в полете нет ему равных! Все остались довольны таким дроном.
F***a –
Like the image.
T***k –
Дрон пришёл курьером, пока не запускал.
D***n –
Все хорошо. Очень доволен.
A***a –
товар дошел быстро, в принципе побаловаться хватит, но не больше. против ветра не летит, даже против слабого. камера для галочки.
A***a –
Faltaban los tornillos de repuesto pero tras hablar con el vendedor los ha enviado. Muy buen producto en general.
D***i –
excellent
T***e –
very good
Customer –
ótimo produto , funciona perfeitamente
Customer –
envio rápido, calidad precio buena. recomiendo
S***i –
Квадрокоптер заказан 26.04.2020, доставлен очень быстро, курьер привёз 28.04.2020 до обеда! Что осень приятно, так как приобретал в подарок! Минимальная комплектация, брал за 2275 рублей, хотя на след день 27.04 уже стоил 2080 рублей, ну это мелочи! Комплект полный, есть запасные лопасти, отвертка, без батареек только!
Customer –
This is good drone for beginners. The drone is sensitive to wind. Also, it is better to have a spare battery.
A***i –
отличная игрушка
Customer –
Отправляли долго- 5 дней, но после отправки дошел в Бердичев за две недели. Правда по треку не отслеживался. Пришел целый в комплектности какую заказал. В целом сервисом доволен. По самому квадрику пока ничего не скажу, как приеду, попробую в деле , тогда отпишусь.