Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of cheaphomestuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r –
Акум по факту 4-5 минут поэтому запасные берите и лучше не которые с комплектом идут (они на 500ма), а которые отдельно на 850ам
A***n –
В комплекте все есть, пришло быстро ! С первым полетом если, что плохо будет- дополню ! Если все хорошо, то и не буду !)
M***r –
Ware hat zuerst nicht funktioniert. Haben aber gut reagiert und Ersatzteile gratis geleifert. Alles in Ordnung. Herzlichen Dank! Sehr guter Verkäufer!
A***a –
Доставка за неделю. Пластик сопливый, сборка не очень, управление очень резкое
Customer –
Pefecto
Customer –
4 звезды только из-за быстрой обратной связи продавца. А так было 2 попытки заказа. Оба раза провальные. Товар, то был бракованный (доставка из РФ), то вообще потерялся (Китай). Так в первом случае ещё и купоны на скидку сгорели.. Обидно. Третий раз даже пытаться не буду.
A***n –
ok, работает. Летает 8минут.
A***k –
Класс быстро дошёл
Customer –
As advertised. Exceptional performance for the price. Hoping it would last!
S***V –
Очень хорошо
D***h –
perfect
S***o –
Good product love it
T***o –
классный дрон за свои деньги, продавец отличный, доставка отличная, супер
Customer –
Bom produto! Bateria acaba muito rápido somente. De resto está ok!
I***v –
отличный квадрик. стабильный, видео пишет, все как надо!
N***a –
Камера ужас
L***i –
Super! Thanks
N***s –
So there was a problem with the store and they couldn’t send it to me but honestly the seller contacted me telling me what happened and then i asked for refund and i got my money back I think it was probably a misunderstanding and i thing this seller is really good
A***a –
всё пришло за 2 дня до Москвы, сигнал теряет после 25м можете задавать вопросы в вотсап 89777823770
T***s –
ok